Steps to change a plant%u2019s culture to the mindset where failure is no longer accepted or tolerated.
Failure has become a part of every industrial culture around the world; it permeates everything we do in an industrial facility. It is so much a part of our existence that we create elaborate work management and data systems to manage the sheer volume.
It is time to change our paradigm to a culture where failure is the exception and certainly not the rule. This is easy to say but a bit more of a challenge to accomplish.
The first step is to no longer accept the inevitability of failure. We have become conditioned to accepting the fact that failures must exist. We develop sophisticated measurements to track them, but very little is done to truly wage war on them. We ask our plant personnel to take copious notes on failures so we can track every detail of their existence, but after all that effort, what have we accomplished?
I propose a simple, yet extremely effective, eight-point strategy to wage war on the events we commonly know as failures.